American internet users are reporting increasing volumes of spam but say they are less bothered by it according to recent research. 71% of email users use filters offered by their email provider or employer to block spam.
37% of email users said spam had increased in their personal email accounts, up from 28% of email users who said the same thing two years ago and 24% three years ago.
The researchers suggested several reasons why fewer people say that spam is a big problem for them. First, the volume of the most offensive kinds of spam has decreased and second people are becoming more knowledgeable about how to handle spam.
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