Cloud computing services from both Microsoft and Google experienced outages in the past several days. Microsoft's online services infrastructure experienced an issue that affected some customers in North America online last Wednesday, causing interruptions in Office 365 and various Windows Live services for a few hours. That same day, Google's cloud productivity service, Google Docs, went offline for about an hour.
While none resulted in the loss of data, each stoppage caused services to be unavailable to users for hours at a time. The issues encountered over the past week raise questions about just how dependable cloud based services really are.
Microsoft said it experienced network connectivity issues at one of its data centers that services some North American customers. The Google outage was caused by a change designed to improve real time collaboration within the document list," Google said in its Enterprise Blog. "Unfortunately this change exposed a memory management bug which was only evident under heavy usage"